Privacy Policy

Personal Data We Collect

In accordance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, MHP – Hydraulic Pump Warehouse (pompehidraulicestoc.ro) is committed to processing your personal information securely, fairly, and exclusively for the purposes described in this Privacy Policy.

The website pompehidraulicestoc.ro is operated by MHP-STORE S.R.L., headquartered at 94 Cuza Vodă Street, Urlați, Prahova County, Romania, registered with the Romanian Trade Register under registration number J29/1078/2015.

MHP-STORE S.R.L. acts as the Data Controller for the personal information you provide when using our website and services.


Why We Collect Your Personal Data

We process your personal information only when necessary to provide our products and services.

Your personal data may be used for the following purposes:

  • Processing your orders and delivering hydraulic pumps, hydraulic motors, spare parts, and related products.

  • Providing the services you request.

  • Evaluating and improving our products and customer service.

  • Creating and managing your customer account.

  • Administering and maintaining our website.

  • Analyzing website performance and improving our products, services, marketing activities, and online advertising.

  • Allowing participation in promotional campaigns, contests, or special offers.

  • Sending administrative or service-related communications, including updates regarding your account, orders, or website functionality.

  • Sending promotional offers, newsletters, marketing communications, and commercial information regarding MHP Store, only if you have provided your explicit consent.


How We Use and Protect Your Data

Your personal data is processed at the premises of MHP-STORE S.R.L.

Our servers and data storage infrastructure are located within Romania.

We may share your personal information with trusted business partners only when necessary to provide our services and only under strict confidentiality agreements.

Online payment transactions are processed exclusively by our authorized payment providers. MHP Store does not request, process, or store your credit or debit card details.

We may disclose personal information when required:

  • To prevent fraud or unauthorized activities.

  • To protect our legal rights or property.

  • To comply with applicable legal obligations.

  • To respond to lawful requests from public authorities.

Personal information will only be disclosed when we reasonably believe that such disclosure is required by applicable law.


Data Retention

We retain your personal data only for as long as required by applicable legal obligations or for as long as necessary to provide our services.

If no legal retention period applies, your personal information will be kept only for the period reasonably necessary to fulfill the purposes described in this Privacy Policy.

You may request the deletion, anonymization, or closure of your customer account at any time by contacting us at:

office@pompehidraulicestoc.ro

or by using the account management options available on our website.

Personal data processed for marketing purposes will be retained only until you withdraw your consent or unsubscribe from future communications.


Your Rights Under GDPR

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal data ("Right to be Forgotten").

  • Restrict the processing of your personal data.

  • Object to certain types of data processing.

  • Request data portability where applicable.

  • Withdraw your consent at any time for marketing communications.

If you believe that any personal information we hold about you is inaccurate or incomplete, you may contact us at:

office@pompehidraulicestoc.ro

and we will review and update your information where appropriate.


Complaints

If you believe that your personal data has not been handled in accordance with applicable data protection legislation, please contact us first at:

office@pompehidraulicestoc.ro

We will carefully investigate your complaint and work with you to resolve the issue as quickly as possible.